RESIDENTIAL SUPERVISOR
Company: Childrens Services Of Roxbury
Location: Medfield
Posted on: October 11, 2024
Job Description:
ABOUT CHILDREN SERVICES OF ROXBURY: Founded in 1972 Childrens
Services of Roxburys (CSR) mission is to provide high quality
services to economically-disadvantaged children, youth, families,
and individuals thereby promoting and strengthening family life and
individual growth. CSR serves approximately 6,000 families across
Massachusetts, serving families through four key services areas:
Early Education and Care, Behavioral Health Services, Youth and
Family Services and Housing and Stabilization. There are 22
programs operating under those four services areas. CSR operates
across in 4 cities, has a staff of 400 employees, and an operating
budget of $28M. OVERVIEW: The lack of adequate, affordable housing
further destabilizes economically-disadvantaged adults and
families. CSRs Housing and Stabilization Services staff is
committed to addressing the needs of individuals and families
struggling with homelessness, by providing permanent or temporary
shelter along with food and clothing. Our safe, secure, and
nurturing environments help families and individuals regain their
self-esteem, develop life skills and financial independence, while
remaining healthy and connected to their communities. SUMMARY: The
Residential Supervisors role is to foster an atmosphere of support
for families living in shelter. This position handles the
management of support services, coordination of property needs, and
oversight of Residential Counselors assigned to provide on-going
supervision and care of 69 families in congregate shelter buildings
in a manner that is aligned with the agencys mission. SCHEDULE:12PM
8PM Tuesday Saturday OR Sunday ThursdayRotating on-call
responsibilities RESPONSIBILITIES:
- Responsible for the day-to-day functioning of the Congregate &
Co-Shelter program Residential Counselor staffing support and
facilities services.
- Work as a team to provide a supportive, engaging atmosphere and
a structured living environment for shelter families
- Model and encourage communication and solution-focused,
non-punitive resolutions to problematic situations and
behaviors.
- Build strong, positive, and supportive relationships with all
clients and staff.
- Support the intake of new families to ensure families are
welcomed, shown to assigned unit/room, provided with keys,
unit/room supplies, shelter rules, receives introduction to
neighborhood and basic assessment of potential immediate needs to
ensure a smooth transition to shelter.
- Help in the coordination and facilitation of house meetings,
staff meetings, special projects and in-person and on-line
trainings.
- Maintain play spaces inventory, etc.
- Create activities for children and families, inform families of
community resources and community etc.
- Provide crisis intervention and respond to building
emergencies.
- Provide individual and group supervision to assigned
Residential Counselor staff.
- Co-Coordinates the staffing and management of shift coverage of
FT and PT Residential Counselors to ensure 24-hour, 7-day week
coverage and daily supervision congregate shelter buildings.
- Responsible for addressing matters concerning scheduling
changes, shift coverage, callouts, no-shows and use of accrued sick
time.
- Ensure proper documentation and completion of the Daily Log,
Communication Log, Visitor Log, Chore Chart, Fire Drill Log and
other required logs, signs and forms in compliance with the state
funders.
- Responsible for managing inventory of supplies and forms as
well as requesting for replenishment of supplies for all congregate
buildings.
- Sort and distribute mail.
- Participate in staff meetings and address administrative, shift
and any behavioral issues of participants.
- Attend and engage in supervision regarding position/personal
goals, objectives, and current challenges.
- Perform other duties as needed and as assigned. EDUCATION,
EXPERIENCE AND SKILLS REQUIRED:
- Written and verbal fluency in the English language
required.
- Reliable transportation required.
- Full vaccination against Covid-19 required.
- Supervisory experience required.
- Experience working in a residential setting required.
- Associates or Bachelors Degree in human service or a related
field required.
- Proficiency with Microsoft Office Suite required.
- Ability to speak/write in Spanish and/or Haitian Creole
preferred.
- Experience working with formerly homeless or low-income
families and knowledge of community resources preferred.
- Must be able to climb 4 flights of stairs while carrying
supplies.
- On-call 24/7 and a willingness to respond to emergencies and
emergency coverage as needed.
- Must work on-site.
- Must have flexible schedule and willingness to work evenings
and weekends including holidays.
- Must be willing to help with cleaning and maintaining upkeep of
shelter buildings.
- Working knowledge of DTA and DHCD procedures and
guidelines.
- Familiarity with drug abuse, domestic violence and trauma and
its impact on children and families.
- Organizational skills with the ability to be flexible and
prioritize tasks.
- Good writing and verbal communication skills.
- Team leader and player.
- Ability to work from a team approach and provide the team with
encouragement, constructive criticism, structure, and
accountability.
- Ability to be an advocate for staff and residents to ensure
provision of needs.
- Ability to handle sensitive and confidential issues
professionally.
- Energetic yet able to remain calm in crisis and in handling
multiple priorities autonomously. BENEFITS
- Paid vacation, personal and sick leave
- Health, vision and dental insurance, FSA, AFLAC
- Employer-paid long- and short term-disability, life insurance
and AD&D
- 401K plan
- Access to free, on-line CEU-approved educational courses
- Employee discounts program providing discounts on thousands of
products and services
- Work with a professional, dedicated and compassionate team of
people
- Help us continue the important work of changing and saving
lives PI402282cd5c74-26289-35245849
Keywords: Childrens Services Of Roxbury, Somerville , RESIDENTIAL SUPERVISOR, Other , Medfield, Massachusetts
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