Principal Digital Experience Analyst, Fidelity Digital Assets-

Company: Fidelity Investments
Location: Boston
Posted on: October 10, 2024

Job Description:

Principal Digital Experience Analyst
As a Principal Analyst, you bring robust business and system analysis skills to design and deliver innovative digital capabilities for Fidelity's retail crypto clients. Reporting to the Fidelity Crypto Team Lead, you work closely with the lead analyst responsible for digital experiences that enable clients to open retail crypto accounts and the tools that allow clients to maintain their account and customer data on our platform. Together, you identify and document requirements, ensuring seamless implementation of new digital solutions.
Partner with user experience designers to develop creative solutions that improve digital client experiences and drive business results.
Operate within an agile framework, using agile tools to document requirements.
Bachelor's degree required.
-8+ years of experience in business and systems analysis, product and/or program management in an agile environment.
- Experience gathering and identifying requirements for front end client experiences.
- Effective relationship-building with key business, IT, legal, risk, and compliance partners.
- Digital asset experience is a plus.


The Fidelity Digital Assets--- Product Delivery function drives the delivery and execution of multiple product areas and initiatives to increase business value and customer satisfaction. The Fidelity Digital Assets--- Product Delivery function has a division called the Fidelity Crypto Experience team which is accountable for the ongoing management and integration of key capabilities within the Fidelity Crypto digital product experience.

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. We welcome those with experience in jobs such as Field Client Relationship Manager, Bookkeeper, and Accounts Payable Clerk and others in the Accounting and Finance to apply.

Keywords: Fidelity Investments, Somerville , Principal Digital Experience Analyst, Fidelity Digital Assets-, Professions , Boston, Massachusetts